In 1983, Pyramid Auto was built from the “ground
up.”A vacant lot was purchased and a 3-bay garage was constructed.Since
I was still on active duty with the military, the “open hours” were a bit
unusual--4:30 p.m. to ? and all day Saturday and Sunday. After several
months, a mechanic was hired to work during the day-time. It was
a slow start. However, by July 1984 it was retirement time and I
could show up on a full time basis. Another mechanic was hired. As
business increased, we added an office and another three bays with two
lifts. Another mechanic was hired, and two additional bays were added
with two more lifts.
In the beginning, buying used vehicles and making
them safe and dependable was our mainstay. Gradually, however, more
and more folks were coming to us for their vehicle repair, and our time
was devoted more to customer repairs than fixing up pre-owned vehicles.
Although we continue to maintain a small inventory--mostly
of late-model, pre-owned vehicles--our technicians are kept quite busy
maintaining customers’ vehicles. We enjoy a good customer base, and
our business is 95% word-of-mouth, which provides an element of trust among
the customers referred to our shop. (We do work by appointments, so it’s
best--when possible--to phone ahead and schedule.)
Unless given prior work approval, we will diagnose
your vehicle and call you with an estimate for parts and labor. After
repairs are completed, we will review the repair order with you.
You are shown all replaced parts and given an explanation of the repairs.
We take pride in our work and feel it is very important to inform you,
the customer, and provide answers to your questions.
There is enough legitimate work to be performed
without selling you things you do not need. Our creed has always
been to treat people fairly and honestly.
Our technicians keep abreast of the latest technology
by attending training classes. Also, we have air conditioning Freon charging and recovery machines, a cooling system back-flush machine, an
oscilloscope, scanners, etc., to perform on-board vehicle diagnostics and
troubleshooting.
We will always strive to provide quality, honest,
and fair vehicle repairs. Should you have any comments--be them positive
or negative--please e-mail me or call the shop.
If you are a Pyramid customer, we sincerely thank
you for your support and trust. If you are a potential Pyramid customer,
call or stop by and get acquainted and check out the services we can provide
for you.
Bill Weller
Owner